Marquis Emerging Leaders

Katelyn M. Loyd

Title: Operations Director

Company: BrightView Health

Location: Painsville, OH

Education: Lakeside High School

Career History: Operations Director, BrightView Health (2022-Present); Patient Service Representative, BrightView Health (2020-2022); TNA, Long-term care facility (Eight Years)

Katelyn M. Loyd, Operations Director at BrightView Health, has been recognized as a Marquis Emerging Leader for their contributions and achievements in the field of health care.

Since 2020, Ms. Loyd has excelled at BrightView, an organization that offers outpatient drug and alcohol addiction treatment centers for those struggling with substance use disorders. Among her many responsibilities as the operations director, she makes sure that every day is taken care of, oversees three direct reports on a daily basis, and ensures that patients are being seen. An addiction and substance abuse counselor as well—whose expertise lies in diagnosing and treating addiction and mental health disorders, patient interviews, administering drug tests, outlining treatment plans, and participating in therapy sessions—she has helped people on their road to recovery in Ohio, at both the Ashtabula and Cincinnati branches of BrightView, as well as the University Women’s Health Clinic. Before joining BrightView, she had eight years of experience at a long-term care facility.

Ms. Loyd has been incredibly proud of becoming a successful operations director without a college degree. Upon graduating from high school, she earned a certification as a chemical dependency counselor assistant, was named an “Emerging Leader” at Brightview Academy in Georgia, and further learned under the tutelage of supportive supervisors, such as Michelle Thompson, the site operations director at the Ashtabula branch, and Michelle Neubert, who hired her and gave her the promotion. She finds it rewarding to be her authentic self while leading, not being too stern, and encouraging others to find joy in the work that they do; she believes she brings youthfulness to the organization. Looking toward the future, Ms. Loyd wants to continue to learn and improve in her role.

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